FAQ's
FAQ's
How Do We Source Our Jerseys?
We work directly with clubs, nations and brands to get our jerseys. This ensures that every jersey we send out is directly from the official sources, maintaining high standards of authenticity and quality.
Are The Jerseys Authentic?
All of the products on our site are 100% authentic. We guarantee that each jersey is officially licensed and meets the quality standards set by the respective sports teams and brands.
How Long Does Shipping Take?
Shipping times can vary based on your location. Please see our shipping policy for up to date accurate information. You will receive a tracking number once your order has been shipped so you can track its journey to your doorstep!
Can I Request a Specific Jersey?
The excitement of Mystery Jerseys is in the surprise! You can choose up to 5 clubs/national teams to avoid. This keeps the mystery alive and ensures every unboxing is a unique experience.
What Payment Methods Do You Accept?
We accept all major credit cards, including Visa, Mastercard, American Express, Discover, Diners Club, Interac, Bancontact, iDEAL as well as payments through Shop Pay, Apple Pay and Google Pay. All payments are processed securely to ensure your information is protected. All purchases use an authorized payment at checkout, meaning you will not be charged until your order is shipped.
Is It Possible to Track My Order?
Yes, once your order is shipped, you will receive a tracking number via email. Use this number to track your package's progress on our website under the "Track My Order" section.
What Should I Do If I Receive a Damaged Item?
We take great care in packaging and shipping our products, but if something goes wrong, we are here to help. Please provide photos of the damage, and we will arrange for a replacement or refund. If your jersey arrives damaged, please contact us via our Contact Us page or the "Need help?" icon in the bottom left of the screen.
Let customers speak for us
from 483 reviewsMystery Jerseys' 3-pack exceeded my expectations! Each jersey was a gem!
Got a wonderful Nike Canada jersey, these are great!
We just got the mystery jersey for my son, and he absolutely adores it! The excitement of not knowing what's inside added so much fun to the experience. I've already done one live unboxing, and when I ordered my son's mystery box, I couldn't resist getting another jersey for myself. I think your concept is fantastic! I'll definitely be purchasing more very soon. The experience has been delightful, and the shipping was impressively quick.
My daughter was over the moon when she received her mystery jersey! She got her favorite team, and the quality of the jersey is top-notch. Your service is a game-changer for soccer fans. Fast delivery and great communication throughout the process. We'll be back for more!
I ordered a mystery jersey for my nephew's birthday, and it was a hit! The look on his face when he unboxed it was priceless. The jersey was authentic and the shipping was faster than expected. This is such a unique and exciting way to shop for soccer gear. Kudos to your team!
I bought the mystery jersey box for my son and he was ecstatic with the jersey he received. The quality is fantastic, and it's such a fun way to add to his collection. The customer service was excellent, and the shipping was prompt. We're already looking forward to our next purchase!
My son is a huge soccer fan, and the mystery jersey box did not disappoint! He received a jersey from one of his favorite teams, and the quality is superb. The anticipation of waiting for the box and the surprise element made it a special experience. We will definitely be ordering again.
My son couldn't wait to open his mystery jersey box, and he was thrilled with the jersey he got. The quality is amazing, and it's such a fun way to grow his soccer jersey collection. We're already planning our next order!
I was pleasantly surprised by the quality of the jersey I received in my mystery box. It's a great way to discover new teams and add to my collection. The shipping was quick, and the whole process was smooth. Highly recommend!
I ordered a mystery jersey for my daughter, and she loved the surprise! The jersey was from a team she admires, and she's been wearing it non-stop. Great quality and fast shipping. We'll be ordering more in the future!
My mystery jersey box was a hit! I got a jersey from a team I've been wanting for a while. The quality is excellent, and the anticipation of the surprise made it even more fun. I'm definitely going to be a repeat customer.
I bought a mystery jersey for my son, and he was ecstatic with what he received. The quality of the jersey is outstanding, and the concept of a mystery box is so exciting. Fast shipping and great customer service. We'll be back for more!
The mystery jersey I received was from a team I've always admired. The quality of the jersey is top-notch, and the whole experience was thrilling. The shipping was fast, and I'm very satisfied with my purchase. Can't wait to order again!
I ordered a mystery jersey for myself and was pleasantly surprised by the team and quality of the jersey. It's a fun and exciting way to add to my collection. The shipping was quick, and the customer service was excellent. Highly recommend!
My mystery jersey box exceeded my expectations! I received a jersey from one of my top favorite teams, and the quality is fantastic. The element of surprise adds so much excitement. Great service and fast shipping. I'm a big fan!